All the hardware solutions we supply come with a manufacturers warranty, which takes immediate effect upon installation. We pride ourselves on being your first port of call should you experience any issues going forward, and act as a first line of support to advise and log your queries with the manufacturer so you don't have to.
With many years experience in the installation, configuration and support of systems from a variety of different manufacturers, our staff can install, configure and support your sign and print hardware as well as provide you with a prompt and expert after-sales service for inks and media.
Granthams GT offers different levels of computer support ranging from full on-site warranty to telephone support options with a much reduced callout charge if the problem needs an onsite visit.
We also offer a service whereby we can remotely login to your computer via the internet and attempt to resolve any technical issues you may have.
SERVER & BACKUP
We know how important your data is, we can implement Windows or Mac server systems and recommend and install suitable backup solutions. Be it physical on-site or cloud backup.
Reliable Qualified engineers offering on-site technical support, servicing and repair for large-format HP Latex, Mimaki and Roland equipment across Mainland UK.
WARRANTY SERVICES
We can offer after market warranties on a huge range of printers and plotters, so you can always be safe in the knowledge there is someone to hand should the worst happen.
Granthams GT are able to offer a wide range of training both on-site and at our Preston showrooms. Training is on a 'one to one' basis and can be adapted for all levels of knowledge.
RIPS & PROFILING
We have expert knowledge of software RIP systems such as Onyx, ColorGATE, Flexi, SignLAB, VersaWorks and Rasterlink Pro and are able to offer additional training and telephone support options.
Please contact us for any service & support related issues. Either use this contact form or email us at sales@granthams.co.uk or call us on 01772 250207